Debt Collection Service

The pain of collecting unpaid fees—from utilities, parking violations, delinquent court fines, or other payments owed to you—requires time and attention. But that process can be difficult when your staff needs to focus on other work, or you don’t have the right information on hand. GMA—through its debt collection partner Penn Credit—helps you not only collect unpaid debt but also improve your overall debt collection processes now—and in the future.
 

Why GMA?

You might try using debt collection vendors, but they may annoy your citizens or take too much of a cut of your payments—sometimes as high as 50%. With your city needing revenue, you need low rates and the right debt collection processes so that you don’t miss a cent that’s owed you.

We also act quickly. As soon as you begin working with us, we can start collecting your debt within 3-5 business days. That’s because with our decades of experience in both debt collection and local government, we understand what it takes to get the ball rolling—immediately.
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Service Details

Unlike a typical vendor, Penn Credit’s focused experience on both debt collection and local government means they are politically sensitive in dealing with your citizens and businesses.

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More Information

Other Resources

Other Resources

These resources for the Debt Collection service include both a webinar overview of the service and a brochure regarding best practices for debt collection.

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Participating Entities

Participating Entities

Get a list of all of the local government entities currently taking advantage of this service.

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Contact GMA Debt Collection Service

Get in touch with us regarding any questions you have about the service.

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Service Contacts

Darin Jenkins
678.686.6264
 
Eileen Thomas
678.686.6232
 
James Brent
678.686.6349