CitySmart by VC3

This curated content is from VC3's blog and shares non-technical, municipal-relevant insights about critical technology issues, focusing on how technology reduces costs, helps better serve citizens, and lessens cybersecurity risks. VC3 is solely responsible for the article’s content.

Displaying Items 46-60 (of 68)

10 Technology Warning Signs That You're Headed for a Disaster (Part 1)

CitySmart by VC3

January 26, 2017

John Miller, Senior Consultant

Too many times, cities only take action when a disruption or disaster hits. That’s way, way too late. Let’s look at some scenarios that might strike a chord with your city. If any of these scenarios speak to you, then you need to act. Now.

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The Essential Elements of a Disaster Recovery and Business Continuity Policy

CitySmart by VC3

December 20, 2016

Mike Smith, Network Infrastructure Consultant

What happens when the worst happens? As an important city policy that should not be neglected, a disaster recovery and business continuity policy outlines how to recover electronic data after a catastrophe. Because cities cannot predict when a disaster such as a fire, flooding, or tornado will occur, it’s essential that a disaster recovery plan is in place.

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5 Best Practices to Improve Your Network Security

CitySmart by VC3

November 28, 2016

Ryan Warrick, Network Infrastructure Consultant, Sophicity

To understand the importance of network security, imagine your technology like it’s city hall. Inside city hall, you have people, offices, hallways, and assets like furniture, office supplies, and computers. To gain access to the inside, parts of city hall may be open to the public—like the unlocked front door from 9-to-5. Other parts may be off-limits directly (such as a locked door) or indirectly (such as a security officer or a sign that says “keep out”).

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Complying with the Law Through Information Security Policies

CitySmart by VC3

October 26, 2016

Nathan Eisner, COO, Sophicity

In part one of this two-part post, we talked about how cities can better comply with the law through a set of information security best practices. Now in part two, let’s look at how specific policies help cities with compliance.

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6 Information Security Best Practices to Help Cities Comply with the Law

CitySmart by VC3

September 26, 2016

Nathan Eisner, COO, Sophicity

Over time, information security laws only grow stronger. As information technology continues to mature, expectations grow higher that cities will protect its data. When data loss occurs or sensitive information is stolen, the financial and legal repercussions (along with the public outrage) may increase.

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Have It Both Ways: A Standardized and Customized Document Management System

CitySmart by VC3

August 18, 2016

Robert Parker, Network Infrastructure Consultant, Sophicity

With software, cities feel that they often face a dilemma. Standardized, out-of-the-box software lowers cost but restricts customization. Customized software better meets the needs of cities but may increase cost. What to do?

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Still Using Desktop Computers for Your File Storage? Understand the Big Risks

CitySmart by VC3

July 27, 2016

Brian Ocfemia, Technical Account Manager, Sophicity

We sometimes hear that cities don’t have a centralized place to access shared files—such as a server or a location in the cloud. That means cities may still store important files on individual desktop computers. Let’s take a step back and look at three major risks in such a situation.

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Why Cities Need Data Access and Authorization Policies

CitySmart by VC3

June 29, 2016

Anthony Fantino, Network Infrastructure Consultant, Sophicity

Someone attempted a $90,000 transaction from my machine. What do I do? Let that sink in. As the finance officer, city clerk, treasurer, or city manager, how would you feel? What would you do? How did it happen? Where would you look?

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5 Reasons Your City Is an Easy Target for Hackers

CitySmart by VC3

May 26, 2016

Anthony Fantino, Network Infrastructure Consultant, Sophicity

Hacking has evolved like most information technology. It might surprise you to know that modern hacking is largely automated. That means hackers are using software to probe thousands and thousands of computers in order to look for weak spots. And once they find a weak spot, they attempt to break in. That’s why your city is a target.

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Six Easy to Fix Website Mistakes That Are Making Your City Look Bad

CitySmart by VC3

April 29, 2016

Victoria Boyko, Software Development Consultant, Sophicity

It’s fun to get excited about ambitious website goals—a new website, a new online payment function, or a photo gallery highlighting your tourism or downtown development. Or maybe you’re so focused on day-to-day operational activities that you haven’t taken a look at your website in a while. Either way, it’s easy to neglect some obvious things that make your website—and your city—look bad.

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How Modern Email Software Helps You With Open Records Requests

CitySmart by VC3

March 30, 2016

Nathan Eisner, COO, Sophicity

Want to ruin a city clerk’s day? Say the words, “Open records request for an email.” These kinds of information requests are a giant hassle and we’ve written about their excessive cost. In many cases, cities are at an extreme disadvantage because they use obsolete, outdated email systems or consumer grade email systems that not only make email records hard to find but also may place the city at legal risk.

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Don’t Decommission Hardware Yourself—Call the Professionals

CitySmart by VC3

February 29, 2016

John Miller, Senior Consultant, Sophicity

As investigators combed for information about the San Bernardino shootings, they relied on electronic information that the killers thought was destroyed. The killers assumed that by damaging their electronic devices (including throwing some of them in water) that all of their information would be destroyed. However, it takes a lot more than smashing an electronic device to confirm that all data is successfully destroyed

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Take a Fresh Look at Your City's IT in the New Year

CitySmart by VC3

January 27, 2016

Alicia Klemola, Account Manager, Sophicity

A new year provides a good excuse to take a fresh look at your city’s information technology. After all, it’s 2016. The great thing about information technology today is that many services have drastically improved in quality while lowering in cost over the last few years. 

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Everyday Warning Signs That You Need to Modernize Your IT

CitySmart by VC3

December 29, 2015

Dave Mims, CEO, Sophicity

Many cities often wait to reexamine and modernize their technology only until a major disastrous event such as a server failure, virus, or natural disaster hits. But that likely doesn’t mean the technology worked perfectly until that point. Warning signs probably existed that were ignored or accepted as the status quo.

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5 Reasons Your City Needs Offsite Data Backup

CitySmart by VC3

November 18, 2015

John Miller, Senior Consultant, Sophicity

Cities often overlook or too lightly consider the critical offsite data backup component as part of an overall data backup and disaster recovery strategy. Why do cities need to re-think offsite data backup so badly?

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Displaying Items 46-60 (of 68)