Tax Exemption Process

To qualify for exemption for City Hotel/Motel excise tax (8%) at the Omni, attendees must follow these steps:

Present a completed Hotel-Motel Excise Tax form during check in.

To qualify for the state tax exemption (8.9%) at the Omni, attendees must follow these steps:

Payment via Company (CITY) Credit Card

If the attendee has a credit card in their name and the company (CITY) name, they may use it for payment. The following documents must be provided:

• A completed ST-5 Certificate of Exemption (ST-5 form).
• The company (CITY) credit card.
• A photocopy of the company credit card as backup documentation for the state.

Alternative payment options

• Check: A check issued from a bank account owned by the tax-exempt entity.*
• Money Wire: A wire transfer directly from the tax-exempt entity’s bank account.

*If paying by check, payment must be mailed by Friday, January 9th in order to arrive before check-in. Confirmation number for the reservation needs to be included.

Mail check to:
Attention: Accounts Receivable
190 Marietta St NW
Atlanta, GA 30303

Additional Information

If the guest is paying by CITY credit card, they will not have with them during check-in:

• A credit card authorization form must be submitted at least 7 business days prior to arrival. See below for instructions on credit card authorization form submission
• A photocopy of the credit card must be presented at check-in to receive the 8.9% state tax exemption.

Presenting Required Documentation at Check-In

Attendees must provide:

• A properly executed ST-5 Certificate of Exemption. (ST-5 form)
• A properly executed Hotel-Motel Excise Tax
• Proof of direct payment (credit card or photocopy of credit card, check, or wire from the entity).

Important Note

Personal credit cards do not qualify for state tax exemption. The payment must be made directly by the tax-exempt entity using government funds or warrants from an appropriate account.

Following these steps ensures compliance with state tax exemption requirements and allows attendees to take advantage of the exemption at the Omni.

Credit Card Authorization Process – must be submitted at least 7 business days before check-in date.

This is for use if you will not have the credit card with you or it does not have the name of the hotel guest on the card.

Omni’s call center will assist with credit card authorizations: 1-800-843-6664 or you email onlinepayment@omnihotels.com. This is especially helpful if you have a lot of confirmation numbers. You can expect a response within 48 hours.