Below is a list of just some of the training opportunities that can be hosted at your city. GMA can customize a class or retreat to meet your city’s needs. For more information or to schedule a training for your city, contact your district member services consultant (see below).

• Customer Service Training
• Preparing for LOST Negotiations
• New Employee / Elected Officials Orientation
• Operational Reviews
• Sexual Harassment
• Succession Planning
• Finance Series:
  • Financial Policies
  • Internal Controls
  • Preparing Your Budget
  • Audit Prep & Understanding Your Audit
  • Creating a Capital Improvement Plan (CIP)
  • Asset Management & Financing
• Human Resource Series (Each class is a full day):
  • Compensation & Benefits
  • Personnel Law
  • Personnel Policies
  • Talent Management
  • Performance Management Systems
• Municipal Revenue Series (Each class is a full day):
  • Ad Valorem Tax 101
  • Delinquent Tax Collection
  • Occupational Tax/Regulatory Fees & Alcohol License
  • Governmental Revenue Sources
  • Customer Service & Cyber Security
• Supervisory Leadership Development:
  • The Roles of the Supervisor
  • Ethics in Leadership
  • Time and Project Management
  • Team Building and Motivation
  • Hiring and Onboarding Employees
  • Managing Employee Performance
  • Financial Management and Strategic Planning
  • Data, Information Management, and Technology
  • Emotional Intelligence and Psychological Safety
  • Workplace Culture and Respect
  • Workplace Wellness, Safety and Security
  • Emergency Preparedness, Response, and Recovery
  • Ensuring a Harassment-Free Workplace
  • Inclusive and Transformational Leadership
  • Conflict Resolution and Difficult Conversations
  • Coaching and Developing Talent
  • Bringing It All Together: Supervisory Leadership in Action
• Retreat Facilitations:
  • Building Relationships
  • Strategic Planning
  • Budget & Midyear Review
  • Community Engagement
  • Capital Improvement Plans